Terms and Conditions

Terms and Conditions stipulated below are effective as of April 01, 2021.
Terms and Conditions were last updated on August 24, 2021.

  1. General
  2. Accepted players
  3. Accepted currencies
  4. Fees and Taxes
  5. Game Rules
  6. Player Account
  7. Depositing funds
  8. Withdrawal funds
  9. Wagering
  10. Refund Policy
  11. Dormant Accounts
  12. Retention
  13. Anti-fraud Policy
  14. Privacy Policy
  15. KYC Policy
  16. Responsible Gambling
  17. Complaints
  18. Miscarried and aborted games
  19. Limitation of liability
  1. General

    1. The website www.ULTIMATE777.com (’ULTIMATE777 Casino’, '’Casino’, 'Website', 'Company', 'We', 'Us', 'Our') is owned and operated by ACT-ONLINE KFT, a company registered and established under the laws of Curacao. ACT-ONLINE KFT is licensed and regulated by______. SMARTBITS N.V registration number is ______ and its registered address is ______ is a subsidiary of ACT-ONLINE KFT, acting as an Agent on behalf of SMARTBITS N.V, registered in _________, and registration number ______. SMARTBITS N.V is officially registered by the Government of Curaçao as an Information Provider legally authorized to conduct online gaming operations from Curaçao. Remote gaming licensing and supervision is provided by _______

      Before using the website www.ULTIMATE777.com, please read Terms and Conditions carefully. The fact of using the website confirms your consent with the Bonus Terms and Conditions.

    2. These Terms and Conditions come into force as soon as you click the check box on signup, by which you signify to the casino that you have read the Terms and Conditions, accept them and are fully bound by them.

    3. The casino reserves the right to modify and amend the Terms and Conditions with or without notice at any time.

  1. Accepted Players

    1. The Casino accepts strictly adult players (the minimum age is 18) only from those countries and geographic regions where online gambling is allowed by law and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding the age limitation for online gambling.

    2. The Company reserves the right to ask for proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement. You are solely responsible for determining whether you're accessing and/or use of the website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is not illegal in the territory where you reside.

    3. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted.

    4. Certain games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time.

    5. Using a proxy, VPN, or other artificial means of spoofing your location is prohibited.

  1. Accepted currencies

    1. The website allows playing for the following cryptocurrencies:
      mBTC (Bitcoin), BCH (Bitcoin Cash), LTC (Litecoin), ETH (Ethereum), DOGE (Dogecoin), XMR (Monero), USDT (Tether),
      and following currencies:Euro, US Dollars.

    2. Currency exchange is NOT possible on-site.

    3. Multi currency wallet also is not available. That means that, once you create account and deposit in one currency, you will only be able to play all games that primary chosen currency.

    4. Please do NOT attempt to deposit below the mentioned amounts, as the funds will not reach your player account and will become permanently lost.

      tabela, tri kolone, 10 redova

  1. Fees and Taxes

    1. The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of player’s residence.

  1. Game Rules

    1. You confirm that you know and understand the rules of games offered by the website.It is at your discretion to know the payout percentage of each game which is described in each help section in each game.

    2. If we mistakenly credit your Player Account with winnings that do not belong to you, whether due to a technical, error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Player Account.

    3. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.

    4. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void.

    5. If we find a suspicious betting pattern upon review of your play, that includes but is not limited to betting with a deposit that was not confirmed at the moment of play, ULTIMATE777 Casino reserves the right to void all bets.

  1. Player Account

    1. Each player can create only one personal user account. Creating multiple user accounts will lead to termination of the accounts. All betting accounts you try to open may be blocked or closed and any bets may be voided. Depending on the severity of the case ULTIMATE777 Casino holds the right to withhold or take any funds deposited to pay for damages and/or the prevention of future misconduct.

    2. If you notice that you have more than one registered Player Account you must notify us immediately. Failure to do so may lead to your Player Account being blocked for access. Player’s account can only be accessed with the unique ID and password of the players. The player is responsible for keeping their login information confidential and making sure it cannot be accessed by another person.

    3. As part of the registration process, you will have to choose a username and password for your login into the Website(s). The player must provide valid personal data during registration. It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone. We are not responsible for any abuse or misuse of your Player Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party.

    4. The player shall not provide access to his or her user account or allow using the website to any third party, including but not limited to minors.

    5. The website can only be used for personal purposes and shall not be used for any type of commercial profit.

    6. ULTIMATE777 Casino reserves the right to refuse or close a Player Account at its sole discretion, but any contractual obligations already made by ULTIMATE777 Casino shall be honored accordingly.

    7. ULTIMATE777 Casino reserves the right to declare a wager void, partially or in full, if ULTIMATE777 Casino, at its own discretion, deems it obvious that there was an error, mistake, misprint or technical error on the pay-table, odds or software.

    8. If it is discovered that a deposit is the result of a double-spend, it will be considered an act of fraud.

    9. In the instance that a deposit you make to your ULTIMATE777 Casino player account does not clear the Blockchain within three hours, it will be considered fraud and our bitcoin payment processor will automatically flag those transactions.

    10. Flagged transactions will cause your player account to automatically be disabled. All play associated with that deposit will be null and void and your account will reset to the balance before the flagged deposit. Likewise, if a deposit is intentionally delayed by the player through the Blockchain, it will be considered fraud. Additional stipulations to double-spends, delayed transactions, and invalid play will be considered an act of fraud.

    11. In relation to deposits and withdrawals of funds into and from your Player Account, you shall only use currencies and cryptocurrencies that are valid and lawfully belong to you.

    12. If we determine during the security checks that you have violated this condition your winnings will be confiscated and original deposit returned to the owner of the payment account.

    13. In order to verify player`s account casino management require documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case player doesn’t have an opportunity to provide documents in above-mentioned alphabets casino reserves the right to demand video verification where player shows his/her documents.

  1. Depositing funds

    1. To deposit funds into your Player Account, you can transfer funds from your personal banking account or cryptocurrency wallets to the corresponding wallets on your Deposit page.

    2. Please contact our support team at support@ULTIMATE777.com or on live chat to inquire about the payment methods which are most favorable for your country of residence or for any further support on this matter.

    3. You must make deposits only from a supported wallet for your currency of choice which rightfully belongs to you.

    4. The casino is not responsible for the lost funds deposited from third party accounts.

    5. In the instance that a deposit is unable to be verified by the Blockchain within a reasonable period, it will be considered fraud.

    6. All play and winnings associated with that deposit will be null and void.

    7. Your account will be temporarily closed and all costs incurred by ULTIMATE777 Casino, including provider and platform fee retrieval, affiliate commissions, and mBit administrative costs associated with these transactions will be noted on your account.

    8. A KYC is required to reopen a suspended or deactivated account. In the instance your account is reopened, all debts determined by ULTIMATE777 Casino must be satisfied before you may play Games or make a withdrawal in the future.

    9. When effecting deposits into your account, ULTIMATE777 Casino reserves the right to use additional procedures and means to verify your identity.

  1. Withdrawal funds

    1. Withdrawals will be made to your stated cryptocurrency wallet address or your bank account.

    2. To withdraw any cryptocurrency funds which have been deposited, we require the blockchain to give at a minimum required confirmations or wagering conditions of your deposit before a withdrawal can be made.

    3. If you deposit with a small mining fee, the confirmations will take up to a couple of hours.

    4. If we mistakenly credit your Player Account with winnings that do not belong to you, whether due to a technical error in the pay-tables, human error, or otherwise, the amount will remain property of us and the amount will be deducted from your Player Account.

    5. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.

    6. The operating team at ULTIMATE777 Casino reserve the right to carry out additional verification procedures for any payout exceeding the equivalent of 1 Bitcoin or 5000 Euros and further reserves the right to carry out such verification procedures in case of lower payouts.

    7. More detailed about KYC on withdrawals please check Payment options section on Website.

    8. Players who wish to recover funds held in a closed, locked or excluded account, are advised to contact Customer Support at support@ULTIMATE777.com

    9. All cashouts requested to a wallet address that was unused in our system before will require confirmation via email before being processed. If you did not receive an email notification, please contact our live support team. Any cashouts without a confirmed wallet addresses will be returned to the player's account.

    10. All transactions shall be checked in order to prevent money laundering. ULTIMATE777 Casino may suspend, block or close a Player Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act. More detailed about AML policies please refer to AML policy on Website.

    11. If the Member becomes aware of any suspicious activity relating to any of the Games of the Website, he must report this to the Company immediately.

    12. Enhanced due diligence may be done in respect of withdrawals of funds not used for wagering.

    13. A standard 1x wagering requirement applies to deposits before they become cashable while playing slot games.
      A standard 10x wagering requirement applies to deposits before they become cashable while playing table games and any other games.

    14. Please be advised that our products are consumed instantly when playing. Thus, we cannot provide returns of goods, refunds or cancellation of your service when playing. If you play a game with cryptocurrencies or any other currency available inside your account, the money will be drawn from your player account instantly.

    15. Maximum withdrawal amounts processed to a player within a 7-day period is: - 3 BTC (or currency equivalent); - 10 BTC within a 30-day period; unless otherwise specified in the promotional Terms & Conditions. This is determined solely at the discretion of the casino. You will not get any interest on outstanding amounts and you shall not treat the Company as a financial institution.

    16. If you are eligible for a bonus of 100% up to a certain amount, wagering requirements will apply before you are eligible to make any cash-outs of the bonus or winnings. More detailed about Bonuses please refer to Bonuses conditions on Website.

  1. Wagering

    1. The wagering requirements, which can vary, will be displayed when receiving the bonus.

    2. If you would like to request a withdrawal before the wagering requirements are fulfilled, ULTIMATE777 Casino will deduct the whole bonus amount as well as any winnings before approving any withdrawal.

    3. Wagering at Video Poker, roulette (any roulette), Black Jack (any Black Jack) or any other Table Game does not count in the wagering requirements.

    4. ULTIMATE777 Casino reserves the right to impose, at our own discretion, geographical limitations to individual bonus schemes.

    5. Local wagering requirements may be applied.

    6. Bonuses/Free spins at ULTIMATE777 Casino can only be received once per household / IP. More about Bonus please refer to Bonuses Conditions sections on this Website.

    7. Risk-free bets on any games do not qualify for ULTIMATE777 Casino’s wagering requirements.

    8. The casino reserves the right to check player’s identity (KYC procedure) prior to processing payouts and to hold withdrawals for the time needed to check the player’s identity. Failure or denial to pass the identity check will result in confiscation of winnings and refund of the last (remaining) deposit. It is the responsibility of the player to ensure that all documents as a part of the KYC process are genuine. In case of false personal data provided by the players, the withdrawal will be refused and the user account will be terminated. The player will be informed thereof by email. In case of the faked or fraudulent documents provided will result in confiscation of deposits and potential winnings of the player. Player’s identity check may require a selfie, a selfie with a note to the casino, a phone call or verification of a player via live video call (Skype). We reserve the right to make a phone call to the number provided in your Player Account, which at your own discretion can be a necessary part of the KYC procedure. In case the provided number is incorrect, missing or false, or the player will not answer the phone call we reserve the right to confiscate your winnings or/and disable your Player Account.

    9. We'll make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two weeks, the funds will (can) be retained by the casino.

  1. Refund Policy

    1. A refund request can be made if it is requested within the first twenty-four (24) hours of completed transaction.

    2. If you have funding your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made.

    3. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.

    4. Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.

    5. In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties

  1. Dormant accounts

    1. If the player’s account stays inactive during 360 days (the account holder performs no deposits, bets or withdrawals), it is considered a Dormant Account.

    2. Dormant Accounts will be charged by the Casino with a monthly fee of 10,00 US $ as Dormant Account Administration Fee, once the dormant account balance is 0, it will be closed by the Casino.

    3. The player will be informed by email 30 days prior to his account entering Dormant Account status. If the player decides to re-activate his Dormant Account, he shall contact the casino support team.

  1. Retention

    1. As stated under our Terms and Conditions both, you and the Casino can decide to have your Player Account closed at any time.

    2. Following closure of your account, we will retain your personal data on record for as long as required by law.

    3. This data shall only be used should it be required by competent authorities in cases of enquiries regarding financial and fiscal records, fraud, money laundering or investigations into any other illegal activity.

    4. You are to note that due to anti-money laundering regulations in licensed gaming jurisdictions in the European Union, we are obliged to retain personal data of players submitted during registration and any data passed on during the operative period of a Player Account for a minimum of five years from last player transaction or account closure. Therefore, requests for erasure prior to the lapse of this period cannot be entertained.

  1. Anti-fraud Policy

    1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques.

    2. If the player is suspected of fraudulent actions including, but not limited to:
      - participating in any type of collusion with other players;
      - development of strategies aimed at gaining of unfair winnings;
      - fraudulent actions against other online casinos or payment providers;
      - chargeback transactions with a credit card or denial of some payments made;
      - creating two or more accounts;
      - other types of cheating or becomes a bankrupt in the country of their residence,
      the Company reserves the right to terminate such Player Account and suspend all payouts to the player.
      This decision is at the sole discretion of the Company and the player will not be notified or informed about the reasons of such actions.

    3. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the player.

    4. The Casino has zero tolerance to advantage play.
      Any player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
      - use of stolen cards;
      - chargebacks;
      - hacked wallets;
      - reating more than one account in order to get advantage from casino promotions;
      - providing incorrect registration data;
      - any other actions which may damage the Casino.

    5. The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice.

    6. The Casino reserves the right to retain payments, if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or change any games or events being offered on the Website.

    7. Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to the Casino any error or incompleteness immediately. Should you fail to fulfill such obligations, the Casino has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.

    8. Please note that if you requested a withdrawal, but the sum of bets made since last deposit is less than three (3) times the size of that deposit, the Casino reserves the right to charge you the costs of transaction processing for deposit and withdrawals. This decision is at the sole discretion of the Casino.

    9. The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.

  1. Privacy Policy

    1. During the use of the Website, the user submits two main types of information to us. Automatic information, such as cookies, is collected automatically, as the website is being used; while Personal information, including but not limited to Customer’s name, email address, and factual address, is collected when they register at the Website.

    2. You are under no obligation to provide us with your personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Website. It also includes your consent to the fact that we record all customer’s calls and may store them secured and encrypted by the latest technology for a reasonable period of time.

    3. While creating an account at our casino, you automatically agree to abide by every point of the Privacy, KYC, Complaints Policy published on this Website.

  1. KYC Policy

    1. ULTIMATE777 Casino has implemented a verification procedure structured using the anti-money laundering and “Know Your Customer” (KYC) standards.

    2. While creating an account at our casino, you automatically agree to abide by every point of the Privacy, KYC, Complaints Policy published on this Website.

  1. Responsible Gambling

    1. We want all your gaming experiences to be positive, regardless of whether you win or not. Knowing when to stop is one of the most important aspects of gambling responsibly. For that reason, we are offering a number of tools, and give regular feedback about your gambling habits to make it easier for you to keep track and stay in control.

    2. More about Responsible Gambling, we refer you to read Responsible Gambling section on this Website.

  1. Complaints

    1. If you have a complaint to make regarding instructions found on the Website or regarding our services, you may email your customer support via contact form at our Website or directly at support@ULTIMATE777.com. ULTIMATE777 Casino will use best efforts to resolve a reported matter promptly.

    2. If, for some reason, you are not satisfied with the resolution of your complaint by ULTIMATE777 Casino, you may report a complaint to e-mail: complaints@gaminglicences.com

  1. Miscarried and aborted games

    1. The Company is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play.

    2. Refunds may be given solely at the discretion of the ULTIMATE777 Casino management.

    3. The Company shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with website or its content, including but without limitation to:
      - delays or interruptions in operation or transmission,
      - loss or corruption of data,
      - communication or lines failure,
      - any person's misuse of the site or its content,
      - or any errors or omissions in content.
      In the event of a Casino system malfunction all wagers are void.

    4. In the event a game is started but miscarried because of a failure of the system, the Company shall refund the amount wagered in the game to the Player by crediting it to the Player Account or, if the account no longer exists, by paying it to the Player in an approved manner; and if the Player has an accrued credit at the time the game miscarried, credit to the Player Account the monetary value of the credit or, if the account no longer exists, pay it to the User in an approved manner.

  1. Limitation of liability

    1. You enter the Website and participate in the Games at your own risk.

    2. The Websites and the Games are provided without any warranty whatsoever, whether express or implied.

    3. Without prejudice to the generality of the preceding provision, we, our directors, employees, partners, service providers:
      - do not warrant that the software, Games and the Websites are fit for their purpose;
      - do not warrant that the software, Games and the Websites are free from errors;
      - do not warrant that the software, Games and the Websites will be accessible without interruptions;
      - shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Websites or your participation in the Games.
      You understand and acknowledge that, if there is a malfunction in a Game or its interoperability, any bets made during such malfunctioning shall be void.

    4. Funds obtained from a malfunctioning Game shall be considered void, as well as any subsequent game rounds with said funds, regardless of what Games are played using such funds.

    5. You hereby agree to fully indemnify and hold harmless us, our directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.

    6. To the extent permitted by law, our maximum liability arising out of or in connection with your use of the Websites, regardless of the cause of actions (whether in contract, tort, breach of warranty or otherwise), will not exceed €100 or its equivalent.

Document revision: Rev.1.0.1 Date: August, 24, 2021.
Document name: ULTIMATE777 - Terms and Conditions
The Terms and Conditions are subject to change at any time.